Cost Analysis

Critical Thinking

Process Management

Develope SOW & RFPs

Quality Control Analysis

Project/Sprint Evaluation

Manage Financial Resources

Establish communication schedule

Vendor & Resource Management

Vendor & materials management

Technical Writing (Equip. Bid Pkg.)

Network Equipment Procurement

Define monitoring & control policies

Management of Personnel Resources

Agile SCRUM, Waterfall & Lean methodologies

 

 

Core Competencies:

 

Negotiation

Drives for Results

Mentor and facilitator

Effective communication

Manage Multiple Priorities

High Integrity and Honesty

Collaboration & Team Building

Business & Service Orientation

Judgment and Decision Making

Project & contract Management

 

 

Education:

High School Diploma

2 Years Tech School (No Diploma)

 

 

Professional Experience:

 

 

02/2014 – 12/2014 LNR Tyler TX (SuddenLink)Project Manager (Contractor)

·   Defined the scope of the project in collaboration with senior management

·   Created detailed work plan which identifies and sequences the activities needed throughout the SDLC

·   Develop a schedule for project completion that effectively allocates the resources to the activities

·   Determine the objectives and measures upon which the project will be evaluated leading up to completion

·   Reviewed the quality of the work completed with the project team to ensure it meets the project standards

·   Ensured the project deliverables were on time, within budget and at the required level of quality

·   Worked with internal leadership to help drive best practices, standards, and methodology to the PMO and stake holders.

·   Ensured the change management process was utilized to maintain profitability and ensure customer satisfaction.

·   Lead projects relative to milestone completion while managing to resource and financial budgets.

 

 

01/2013 - 12/2013 SCOM (Windstream) Evansville, INProject Manager (Contractor)

·   Defined the scope of the project in collaboration with senior management

·   Created detailed work plan which identifies and sequences the activities needed throughout the SDLC

·   Develop a schedule for project completion that effectively allocates the resources to the activities

·   Determine the objectives and measures upon which the project will be evaluated leading up to completion

·   Monitored the progress of the project and made adjustments as necessary to ensure successful completion of the project

·   Established a communication schedule to update stakeholders including Executives

·   Reviewed the quality of the work completed with the project team to ensure it meets the project standards

·   Ensured the project deliverables were on time, within budget and at the required level of quality

·   Evaluated the outcomes of the project/sprints as established during the planning phase

 

 

 

07/2011 - 12/2011 NextGen (Verizon Wireless) Santa Monica, CA              Project Manager (Contractor)

·   Defined the scope of the project in collaboration with senior management

·   Created detailed work plan which identifies and sequences the activities needed throughout the SDLC

·   Determine the resources required to complete the project

·   Develop a schedule for project completion that effectively allocates the resources to the activities

·   Determine the objectives and measures upon which the project will be evaluated leading up to completion

·   Monitored the progress of the project and made adjustments as necessary to ensure successful completion of the project

·   Developed and implemented complete project schedules to ensure required dates were met.

·   Created Statements of Work (SOWs), and RFPs relivent to the project

05/2010 - 7/2011 MobileComm (T-Mobile) Plano, TX             Project Manager (Contractor)

 

·   Defined the scope of the project in collaboration with senior management

·   Created detailed work plan which identifies and sequences the activities needed throughout the SDLC

·   Develop a schedule for project completion that effectively allocates the resources to the activities

·   Determine the objectives and measures upon which the project will be evaluated leading up to completion

·   Reviewed the quality of the work completed with the project team to ensure it meets the project standards

·   Ensured the project deliverables were on time, within budget and at the required level of quality

·   Evaluated the outcomes of the project/sprints as established during the planning phase

·   Worked with internal leadership to help drive best practices, standards, and methodology to the PMO and stake holders.

·   Ensured the change management process was utilized to maintain profitability and ensure customer satisfaction.

·   Lead projects relative to milestone completion while managing to resource and financial budgets.

 

 

01/2010 - 05/2010 Insight Global, (AT&T) Houston, TX                Transport Engineer (Contractor)

·   Designed, ordered & tested cell site DS1 – DS3s to support new market build & growth plans

·   Proactively issued monitored and tracked submitted ASR’s to completion.

·   Assisted with test & turn-up utilizing REACT200 remote test GUI.

·   Opened CTS Remedy tickets to request work assignments to core groups

·   Created Granite ^XNG  paths, segments, network elements & new sites to complete new  services request

 

 

02/2009 - 11/2009 TEK Systems, (AT&T) La Jolla, CATransport Engineer (Contractor)

·   Designed, ordered & tested cell site DS1 – DS3s to support new market build & growth plans

·   Proactively issued monitored and tracked submitted ASR’s via VFO to completion.

·   Assisted with test & turn-up utilizing Centest remote test GUI.

·   Opened CTS Remedy tickets to request work assignments to core groups

·   Created Granite ^XNG  paths, segments, network elements & new sites to complete new  services request

 

 

01/2008 - 12/2008 Tek Systems (Cingular Wireless) Houston, TXTransport Engineer (Contractor)

·   Designed, ordered & tested cell site DS1 – DS3s to support new market build & growth plans

·   Proactively issued monitored and tracked submitted ASR’s to completion.

·   Maintained and updated the Granite ^XNG  & CTS Remedy circuit inventories, ordering & site information

·   Created Granite ^XNG  paths, segments, network elements & new sites to complete new  services request

·   Assisted with test & turn-up utilizing REACT200 remote test GUI.

 

 

02/2007 - 12/2007 Glow Networks, (AT&T) Portland ORTransport Engineer (Contractor)

·   Designed, ordered & tested cell site DS1 – DS3s to support new market build & growth plans

·   Proactively issued monitored and tracked submitted ASR’s to completion.

·   Assisted with test & turn-up utilizing Centest remote test GUI.

·   Maintained Telcordia Granite ^XNG  & CTS Remedy circuit inventories, ordering & site information

·   Created Telcordia Granite ^XNG  paths, segments, network elements and new sites

 

 

11/2006 – 2/2007 GCI (AT&T) Dublin, CA Project Manager (Contractor)

·   Utilized negotiation and technical skills by collaborating with Senior Management, Sales & Marketing with preparing responses for educational RFP’s with AT&T for the Federal E-Rate program.

·   Identified affiliate peer groups within AT&T based on the type of services and products and being required.

·   Facilitated stakeholder meetings to manage scope, timelines & resources.

·   Monitored project milestones, resolved product and service issues, updated project plan until contract award.

 

 

03/2005 - 10/2006 Networkers Intl. (Cingular Wireless) Chicago IL. Project Manager (Contractor)

·   Responsible for network and equipment optimization of a Wireless Telecommunications network.

·   Developed project, implementation and optimization plans.

·   Worked closely with regional, market and planning teams to determine the appropriate course of action to reduce cost.

·   Researched and analyzed customer billing records utilizing MS Excel, MS Access, Telcordia Granite ^XNG, and Bill Tamer to produce final billing and network configurations.

 

11/2003 – 2/2005 Mountain LTD (SBC) Dublin CAProgram Manager (Contractor)

·   Utilized negotiation and technical skills by collaborating with Senior Management, Sales & Marketing with preparing responses for educational RFP’s nationwide with AT&T for the Federal E-Rate program.

·   Identified affiliate peer groups within AT&T based on the type of services and products and being required.

·   Facilitated kick-off and stakeholder meetings to establish a plan of action.

·   Monitored project milestones, resolved product and service issues and updated project plan until contract award.

 

 

 

 

09/2002 – 11/2003 Terawave Communications, Hayward, CAProject Manager

·   Developed ISO and company policies and procedures for the installation department.

·   Designed, developed and produced OEM specialty cables for use with Terawave PON equipment.

·   Established relationships with Service Providers to outsource installation services.

·   Issued RFI’s and RFQ’s to Service Providers to define possible business relationships

 

 

01/2001 – 11/2003                     Terawave Communications, Hayward, CA Manager, Customer Care Lab

·   Designed, built and maintained customer care and demo labs. Coordinated customer visits to the demo and customer care lab.

·   Procured PON and test equipment for customer field and lab trials. Provided logistics for international shipments to customer sites.

·   Assisted with planning and implementation of live demos at international tradeshows.

·   Ordered test gear, power systems, network & enterprise equipment, to support the customer lab and field trials.

·   Directly responsible for saving the department $800,000.00 by negotiating products and services with vendors.

 

 

06/1999 – 12/2000 Tek Systems (Pacific Bell Mobile) Pleasanton CA             Transport Engineer (Contractor)

·   Provisioned/tested DS1 - DS3 circuits via digital cross connect system from the L.E.C. to various MSC and BSC throughout the mobile network.

·   Maintained test results and circuit inventories for the regional network.

·   Augmented sites that were experiencing blockage or dropped calls.

 

 

01/1998 – 06/1999 Comsys (Kaiser Permanente) Walnut Creek CA  Program Manager (Contractor)

·   Committed to providing overall program management to Federal Government field offices and outside vendors. Interfaced with core groups daily to resolve L.E.C. and stakeholder issues.

·   Facilitated daily standup meetings with, vendors and L.E.C. Motivated and assisted technical support groups and subordinate managers within Network Operations and Planning.

·   Performed physical site surveys and utilized DID and DOD call records to determine circuit capacity at each agency.

·   Designed cutover plans to migrate existing circuits to the new fiber optic network

 

 

06/1997 – 01/1998 Comsys (Pacific Bell) San Ramon CA              Transport Engineer (Contractor)

·   Dedicated to the reconciliation of the DACS IV, Titan and TIRKS databases.

·   Devised and implemented a plan to resolve discrepancies with-in these databases.

·   Issued disconnects against circuits and equipment that was confirmed to be out of service.

·   Produced MS Excel spreadsheets, which were later transformed into a living database for tracking purposes.

 

 

01/1996 – 06/1997  Comsys (US West) Salt Lake City, UTTransport Engineer (Contractor)

·   Coordinated & preformed, remote testing for installation of DS1 - DS3 circuits with OSP and customer for installation of new circuits, disconnects and maintenance.

·   Transmitted trouble info. Via Telcordia (AMOS/WFA) to Inside and Outside Plant to complete work assignments. 

·   Utilized remote testing apparatus, (React 2001/Hekimian, SARTS, OPS-INE, Titan 5500, AT&T DACS III & IV)

 

 

02/1995 – 05/1996 Atlanta Committee of Olympic Games ATL. GAProgram Manager

·   Committed to, planning and implementation of wireless, voice and data telecommunications services.

·   Interfaced with Architectural and Electrical Contractors, Telecommunications Service providers and equipment vendors during construction to ensure the design and implementations met International Olympic Committee standards.

·   Determined and provided over-all technical support to exceed client needs at three Olympic Sports Venues.

·   Provided technical support during construction and sporting events for the 1996 Olympics Games.

 

 

06/1992 – 02/1995 Aerotek (US Sprint) ATL. GA     Transport Engineer (Contractor)

·   Provided preventative and emergency maintenance on, DS0 - DS3, OC3 - OC48 and C.P.E.

·   Coordinated and performed BERT test with L.E.C. and Outside Plant on DS0 - DS3, OC3 - OC48.

·   Responsible for, remote network surveillance of a worldwide Fiber Optic and Microwave Network

·   Coordinated resolution of network outages with, I.X.C., L.E.C. and O.S.P.

·   Resolved DS0 - DS3, OC3 - OC48 troubles via remote testing utilizing, Hekimian /REACT remote test-sets

·   Coordinated scheduled maintenance, reconfigurations and augments

 

 

 

01/1990 – 06/1992 Aerotek (GTE) Sacramento CA           Program Manager (Contractor)

·   Committed to providing overall program management to Federal Government field offices and outside vendors

·   Interfaced with core groups daily to resolve L.E.C. and stakeholder issues.

·   Facilitated daily standup meetings with, vendors and L.E.C. Motivated and assisted technical support groups and subordinate managers within Network Operations and Planning.

·   Performed physical site surveys and utilized DID and DOD call records to determine circuit capacity at each agency.

·   Designed cutover plans to migrate existing circuits to the new fiber optic network

 

 

02/1988 – 12/1989 Aerotek (US Sprint) Kansas City MO                      Program Manager (Contractor)

·   Committed to providing overall program management to State of California Government field offices and outside vendors Interfaced with core groups daily to resolve L.E.C. and stakeholder issues.

·   Facilitated daily standup meetings with GSA, AT&T and L.E.C.

·   Motivated and assisted technical support groups and subordinate managers within Network Operations and Planning.

·   Performed physical site surveys and utilized DID and DOD call records to determine circuit capacity at each agency.

·   Designed cutover plans to migrate existing circuits to the Sprint FON network with information obtained from site surveys.

 

 

02/1986 – 02/1988 Salem Technical Services (US Sprint)                      Transport Engineer (Contractor)

·   Committed to, producing and tracking Access Service Request (ASR).

·   Coordinated Out-side Plant technicians to complete detailed installation via M.O.P. specifications.

·   Acted as the single point of contact for L.E.C., O.S.P. and Executive Account Managers.

·   Escalated past due circuits with service providers to resolve roadblocks.

·   Migrated existing circuits from the leased analog network to the Digital Fiber Optic Network.

 

 

03/1984 - 01/1986 Northern Telecom ATL. GA             Field System Installer

·   Responsible for installation of DMS-1, FD-135 and FD-565 Fiber optic Systems, Channel Banks at Central Offices.

·   Performed EF&I of cable rack, bay and light fixtures, network elements and network cables. Extensive wire wrap terminations on a sixty-six block. Performed end to end, V.F., and noise test to circuit pack level.

 

 

08/1980 – 03/1984                  Northern Telecom ATL. GA                        Telecom System Tester

·   Performed system testing and troubleshooting to circuit pack and component levels.

·   Responsible for failure isolation and repair in connection with DMS-1, D4 Channel Bank and Burn-in Chambers.

·   Used Spectrum Analyzers, Transmission Test Sets and automated test equipment to isolate failures.

 

 

 

Certifications & Training:-

·               Agile - Scrum CSM

·               PMI – PMP (Training Only)

·               Microsoft Office suite

·               Nortel - Field Installation

·               ETA - Fiber Optic Installer

·               Nortel - Transport Node (OC-12 & 48)

·               Lucent DDM-2000 (OC-3 & OC-48)

·               Light Brigade - Fiber Optic Installation & Maintenance

·               Alcatel 7450, 7210,77051631

·               Lucent DACS III, IV, Titan 5500, Tellabs 532 DACS

 

 

 

 

Tools & Technology:-

 

Windows XP – Windows 7

MS Word - Collaboration

MS Excel -  “V” & “H” lookup, pivot tables

MS Visio – Created & maintained network & site drawings

MS SharePoint – Document management & collaboration

MS Access – Data management & collaboration

MS Project – Project Management & collaboration

JIRA – Project Management & collaboration

Clarizen – Project Management & collaboration

Sales Force – Project Management & collaboration

 

 

*References and additional information are available upon request.

** Tenure dates are approximate